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CRM Salesforce Engineer

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Datum: 15.11.2021

Standort: Aarburg, CH

Unternehmen: franke

About Franke

Franke is a world leading provider of products and solutions for residential kitchens, professional foodservice and coffee preparation established in 40 countries. At Franke, we want to make everything we do wonderful - from what we manufacture and design, to the way we deal with our partners, customers and each other. 


We are looking for an independent and service-oriented personality as CRM Salesforce Engineer with immediate effect or by appointment. In this role you will be responsible for the further development of our customer experience platform based on Salesforce and ensure the operation of the existing solution. 


As Subject Matter Expert CRM you will support our various business units in consulting and support and the continuous expansion of the solution. Through your work, you will promote the effective use of Salesforce and help Franke and its customers drive digital growth in sales and marketing and deliver an impactful customer experience.   


Your responsibilities:

  • Subject Matter Expert CRM and Marketing  
  • Ensuring the ongoing operation of the solution 
  • Further development of the solution through appropriate functions  
  • Cooperation and coordination with external partners  
  • Establishment of a continuous improvement process with the respective departments 
  • Review of trends and developments in the customer experience environment and their use for Franke 

Your profile:

  • Completed studies in computer science, applied computer science or a comparable qualification  
  • Several years of experience in the development and configuration of Salesforce Sales Cloud  
  • Experience in defining software requirements by analyzing and optimizing business processes  
  • Experience in managing external service providers (onshore and offshore)  
  • Experience in implementing agile and classic software projects  
  • Sound knowledge of Salesforce Cloud solution and interaction with SAP ERP as well as experience in rollout of CRM solutions in subsidiaries  
  • Fluent German and English  
  • Current Salesforce certifications  

Ready to apply? Make your mark. Join us! 
Michael Müller, Country Head of Human Resources Switzerland, is looking forward to the first contact with you. Please apply using the "Apply" button below. Thank you very much.  

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Wichtige Information für alle Executive Search Unternehmen, Headhunters und Personalbearter
Die Franke Gruppe akzeptiert keine unaufgeforderte Unterstützung von Headhuntern und Personalberatern für unsere Karriere-Opportunitäten. Alle CVs/Lebensläufe, die von externen Personaldienstleistern an Franke oder ihre Mitarbeiter übermittelt werden, ohne dass eine gültige schriftliche Vereinbarung für eine Personalsuche mit Bezug auf die betreffende Stelle, gelten als alleiniges Eigentum unseres Unternehmens. Für den Fall, dass von einer Agentur vorgestellten Kandidaten in unserer Firma eingestellt wird und keine vorgängige Vereinbarung besteht, wird keine Gebühr gezahlt.