Manager - Master Data Management

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

About the job

The Manager, Master Data Management in EMEA is responsible for leading regional product data management team and driving excellence in product master data governance, quality, and lifecycle management. This role ensures harmonization of standards across business units, supports global initiatives and enables cross-functional collaboration to deliver accurate, compliant and business-critical data.

Your tasks

• Establish, harmonize and enforce master data standards, SOPs and data framework across EMEA fostering a unified global product data governance approach  
• Drive change management initiatives and process evolution in partnership with the Head of Global Product MD(FS)
• Monitor data quality, resolve compliance issues and ensure responsiveness to data requests within SLA timeframes
• Oversee creation, maintenance and updates of product master data, including proactive part maintenance and lifecycle support
• Deliver reports and support ad hoc data analysis in collaboration with Finance, Sales, Commercial and Product Data Management
• Collaborate with OEMs and Franke Sales to gather and manage product information, documentation, pricing
• Supervise master data clean-up efforts, harmonize definitions across systems and coordinate resolution of data integrity gaps
• Analyze change requests, assess risks, support testing and coordinate resolution of data integrity gaps with business and IT stakeholders
• Ensure documentation and master data management process controls are established and operating effectively to support data security/audit/compliance requirements
• Manage product data teams in Germany/Poland
• Set goals with direct reports, coach team members and drive continuous improvement in data management practices and service delivery

Requirements

• Bachelor's or University degree,
• Proven experience in master data management, governance and quality
• Strong leadership and team development skills
• Excellent analytical, communication and project management abilities
• Experience with cross-functional collaboration and stakeholder engagement
• Proficient in fostering positive relationships with customers, suppliers/OEMs and internal stakeholders
• Solution orientated with a good approach to problem solving
• Familiarity with ERP/CRM systems and different data models
• Proficient in MS Excel, MS Word and PowerPoint
• Moderate expertise in using analytical and BI tools
• Ability to international travel – up to 10%

What we offer you

• an interesting job in an international organization who is a leading provider of products and solutions for professional foodservice and has a stable market position
• a chance for professional development and growth as a leader of a team of professionals
• participation in international initiatives and collaboration with teams from various Franke locations
• modern workplace tools and comfortable working conditions
• work in an international environment where English is the main language of communication
• an open and supportive work environment that promotes work-life balance
• a benefits package including private medical care, attractive subsidies for a sports card, PPE, social benefits such as holiday subsidies
• flexible working time (hybrid work)

Contact details