Segment Manager

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

About the job

Segment Manager is responsible for working closely with customers, sales teams and partners with global product management to launch new products and drive sustainable, profitable growth. This role supports initiatives related to the execution of sales projects, product lifecycle in terms of customer engagement, support, and execution.

Main tasks

• Maintains and develops key account relationships;
• Collaborates with Sales and Product Management on new product development and customer projects;
• Investigates and resolves customer issues, coordinates communication between stakeholders, and manages sales projects from quotation to completion;
• Identifies new product opportunities, influences product development, and supports product life cycle efforts;
• Develops marketing programs;
• Attends industry events to maintain market share and customer relationships.

Requirements

• Bachelor’s degree required, preferably in Engineering
• At least 2 years of product management / development experience
• Experience in technical sales support
• Experience of working in global environment
• Outstanding Communication Skills
• Solid Project Management Skills
• Solid Engineering/Design
• Outstanding Influencing Skills
• Cross-Functional cooperation
• Superior Customer Service Skills
• Readiness to business travel within Europe (up to 15% of working time)

Contact details