Quality Manager (with HSE Oversight) - Midland, ON, Canada

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Home Solutions division is the world’s leading provider of smart systems for domestic kitchens. Drawing on a long history of reliability and expertise, we help our partners enhance their businesses and provide outstanding kitchen and cooking experiences to our consumers by offering complete solutions for food preparation and cooking.

About the job

The Quality Manager is responsible for leading and continuously improving the Quality Management System (QMS) at Franke Home Solutions, Canada. This role ensures that product quality meets company and regulatory standards while driving continuous improvement initiatives across the plant. Additionally, this position will oversee Health, Safety, and Environmental (HSE) compliance, with the opportunity for further training in this area.

Your Tasks

Quality Management

• Lead the development, implementation, and continuous improvement of the Quality Management System (QMS) to maintain compliance with industry standards and regulatory requirements.
• Conduct internal audits, inspections, and root-cause analyses to identify and resolve quality issues.
• Work closely with production, operations, and engineering teams to ensure product quality meets customer expectations.
• Develop and deliver training programs to reinforce a strong culture of quality across all departments.
• Oversee supplier quality management, ensuring incoming materials meet specifications.
• Manage non-conformance investigations and corrective action plans, tracking progress and ensuring resolution.

Health, Safety, and Environmental Oversight

• Support the implementation of health and safety policies in compliance with local, provincial, and federal regulations.
• Assist in safety audits, risk assessments, and incident investigations to maintain a proactive approach to workplace safety.
• Promote health, safety, and environmental awareness, working with leadership to build a strong safety culture.
• Identify opportunities for sustainability improvements, such as waste reduction and energy efficiency initiatives.
• Training in HSE compliance will be provided as needed.

Compliance and Reporting

• Ensure compliance with ISO 9001 and other relevant quality management standards.
• Maintain accurate records of quality audits, inspections, and corrective actions.
• Provide regular reports to senior management on quality performance, key metrics, and improvement opportunities.

Continuous Improvement and Leadership

• Lead quality improvement projects to enhance processes, efficiency, and overall product quality.
• Stay updated on industry best practices and evolving regulations, integrating them into company processes.
• Collaborate with cross-functional teams to drive a culture of operational excellence.

Qualifications & Experience

• Bachelor’s degree in Engineering, Quality Management, or a related field preferred.
• ISO 9001 Lead Auditor or other quality-related certification strongly preferred.
• Minimum 5 years of experience in quality assurance within a manufacturing or production environment.
• Experience or interest in learning Health, Safety, and Environmental (HSE) management.
• Strong leadership, communication, and problem-solving skills.
• Analytical mindset with a focus on data-driven decision-making.

AODA Requirements

Franke is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or disability. All candidates will be considered; however, only qualified candidates will be contacted. Franke Kindred Canada Ltd. accommodates applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants may request accommodations at any stage of the hiring process. This document is available in alternate formats upon request.