Senior National Account Manager

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Coffee Systems division is a leading global provider of state-of-the-art solutions for professional coffee making. Together with our trade partners, we are committed to delivering premium best-in-class in-cup-quality, consistency and beverage variety, as well as ensuring an outstanding customer experience through constant innovation.

About the job

Franke Coffee Systems UK are seeking a highly motivated and experienced individual to join our team as a Senior National Account Manager. The successful candidate will be responsible for managing and developing existing accounts across various sectors and channels, as well as seeking out new business opportunities.

Ideally a fan of coffee, although not essential, this is an exciting opportunity for someone to sell high-end fully automatic coffee machines and work with customers to ensure their expectations on our machines are met.

Your tasks and responsibilities

• Build and maintain relationships with existing and potential clients, understand their needs and provide tailored solutions and first class service and support.
• Work closely with internal departments, ensuring processes are followed, orders fulfilled and client queries handled effectively and professionally.
• Develop and manage a sales pipeline, ensuring timely follow-ups and effective communication with prospects.
• Stay up-to-date with industry trends, competitor activities, and emerging technologies in the coffee industry.
• Provide regular reports and updates on sales activities, market trends, and customer feedback.

Requirements

• Proven experience in business development or account management, ideally related to coffee or coffee equipment
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients.
• Self-motivated and results-oriented, with a track record of meeting or exceeding sales targets.
• Quick learner with the ability to understand and effectively communicate technical information.
• High enthusiasm and eagerness for a new challenge.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Willingness to travel across the UK meeting customers and end user sites.
• Proficiency in Microsoft Office Suite

What we offer you

We offer a competitive salary package, including commission, as well as opportunities for professional growth and development. If you have a strong business acumen and are excited about working with a globally recognized brand, we would love to hear from you.

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