Quality Manager

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Home Solutions division is the world’s leading provider of smart systems for domestic kitchens. Drawing on a long history of reliability and expertise, we help our partners enhance their businesses and provide outstanding kitchen and cooking experiences to our consumers by offering complete solutions for food preparation and cooking.

Nokite, part of Franke Home Solutions, is a leading provider of smart home solutions and the Group’s R&D center for stainless steel faucets. With over 20 years of experience, it delivers innovative, high-quality products supported by strong manufacturing capabilities and a team of 150+ full-time professionals.

About the job

Are you passionate about driving operational excellence through robust quality systems and partnering with cross-functional teams to ensure customer satisfaction? Join Nokite as a Quality Manager to play a key role in establishing and continuously improving our quality management system, shaping quality strategy across our manufacturing operations, and unlocking cost optimization and risk mitigation opportunities that fuel business growth.

Your tasks

• Quality System & Process Control: Establish and continuously optimize the quality management system, procedures, and preventive methodologies. Manage laboratory planning to ensure smooth project execution and new product quality assurance.
• Supplier Quality Management: Set up supplier auditing standards and performance appraisal procedures. Lead supplier authorization and regular quality evaluations.
• Nonconformity & Customer Complaint Management: Drive containment, analysis, and corrective actions for internal nonconformities and customer complaints to reduce defects and meet quality standards.
• Quality Culture & Cross-functional Communication: Foster a strong quality mindset across all employees through effective cross-functional communication, ensuring strict quality control throughout the entire process.
• Quality Cost & Department Planning: Optimize quality costs aligned with company strategy. Set department goals, work plans, annual budget, and oversee implementation.

Requirements

• Education & Language: Bachelor's degree or above, with English as a working language.
• Customer Orientation: Good customer-oriented work philosophy.
• Regulatory Knowledge: Familiar with local quality inspection regulations and customer-specific requirements.
• Problem-Solving Skills: Familiar with the 8D methodology for quality problem solving, and proficiency in other quality tools.
• Quality Management System: Deep knowledge of quality management system standards and practices.
• Mindset: Strong process and result orientation. Speaking with data and evidence.

What we offer you

• Drive business impact through quality leadership, supporting operational excellence, customer satisfaction, and sustainable growth with pragmatism and cross-functional collaboration.
• Gain unique cross-market exposure and embrace diverse challenges alongside global and regional quality and operations teams, striving for common progress.
• Enhance your quality system, supplier management, and problem-solving capabilities, and build a multi-dimensional career path based on our deep industry expertise.
• We value your proactive mindset and data-driven approach, unlock your potential, and offer a competitive total rewards package.

Contact details

Recruiter:Lisa Lee

Email: Lisa.Lee@franke.com