Sales Manager - S2K Graphics

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

About the job

SUMMARY
Manages and directs customer account support and sales activities relative to distribution and direct sourcing of products.

Your tasks

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strategic Sales Planning: Collaborate with S2K leadership to execute an annual sales plan that identifies key market segments, target accounts, and revenue milestones. Lead the strategic approach for securing new clients and spearheading major program development.
• Relationship Management: Cultivate deep ties with corporate decision-makers to align S2K solutions with customer business and marketing objectives.
• Value-Added Leadership: Lead strategic development including creative and pitching integrated services (E-commerce, surveying, installation, etc.)
• Pricing Strategy: Collaborate with Operations to develop high-level pricing models that secure new business while maintaining healthy margins and account retention.
• Client Engagement: Develop and deliver innovation-focused presentations and year-end business reviews to ensure S2K remains a primary strategic partner.
• Industry Presence: Represent S2K at client conventions and industry conferences to strengthen the brand and identify new lead pipelines.
• Program Logistics: Coordinate rollout and resupply logistics with customers and internal Operations to ensure precise delivery schedules, cost management, and resource allocation.
• Business Intelligence: Manage the development of sales collateral and CRM outreach to track the sales pipeline.
• Issue Resolution: Investigate and resolve customer-initiated issues regarding product functionality or service levels, ensuring timely communication of corrective actions.
• Travel: Ability to travel approximately 1–2 times per month for client meetings and industry events.
• Other: Perform additional duties assigned to support organizational growth. 

Requirements

KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Business Management: Proficiency in strategic planning, resource allocation, leadership techniques, and the coordination of people and production methods. 
• Customer Excellence: Deep knowledge of customer needs assessment, quality service standards, and the evaluation of client satisfaction to ensure long-term retention. 
• Sales and Marketing: Mastery of principles and methods for promoting and selling products. This includes marketing strategy, product demonstrations, and advanced sales control systems. 
• Advanced Communication: Ability to analyze business periodicals, professional journals, and technical procedures. Proficient in drafting high-level reports and presenting complex information to executives and large client groups. 
• Mathematical Proficiency: Ability to calculate discounts, commissions, proportions, and percentages. Proficient in applying concepts of algebra and geometry as they relate to production and pricing (e.g., area, volume, and circumference). 
• Strategic Reasoning: Expert problem-solving skills with the ability to manage variables in non-standardized situations. Capable of interpreting diverse instructions across written, oral, or diagram formats. 
• Technical Literacy: Proficient in MS Office (Word, Excel, Powerpoint).

EDUCATION and/or EXPERIENCE
• BS/BA Degree (Experience may substitute for Education)
• 2 years’ experience
• CFSP – Highly desirable but not required

SUPERVISORY RESPONSIBILITIES
• Does not supervise staff

Contact details

Talent Acquisition/Recruiting Team

franke-recruiting.us@franke.com