Human Resources Administrative Coordinator

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

About the job

SUMMARY
The HR Administrative Coordinator is responsible for providing comprehensive administrative and operational support to the Human Resources function. This role ensures the accuracy and integrity of employee records, facilitates effective communication between employees and HR, and contributes to the efficient delivery of human resources programs, services, and processes. The HR Administrative Coordinator will serve as a trusted point of contact for employees while maintaining strict confidentiality and compliance with all employment laws and organizational policies.

Your tasks

ESSENTIAL DUTIES AND RESPONSIBILITES
• Maintain complete and accurate personnel records, including payroll data, employee contact information, leave management, and turnover tracking, in both paper and electronic formats, ensuring compliance with statutory and organizational requirements.
• Support the effective utilization of human resources programs and services, ensuring alignment with organizational goals.
• May assist with some stages of the employee lifecycle, including onboarding, orientation, and termination processes.
• Contribute to recruitment efforts by scheduling and coordinating interviews, supporting candidate evaluation, and assisting with hiring processes.
• Provide timely responses to internal and external HR-related inquiries and requests for information, ensuring a professional and customer-focused approach.
• Manage incoming HR-related correspondence and telephone inquiries, redirecting as appropriate to the relevant HR team member.
• Coordinate employee engagement and organization of company events and activities
• Coordinate HR meetings, interviews, training sessions, and departmental events, while maintaining an accurate and up-to-date team calendar.
• Prepare, compile, and submit regular reports on HR activity and workforce metrics.
• Assist in the planning and coordination of employee training programs, seminars, and development initiatives.
• May process new hire offers, employee changes, exit interviews, and termination paperwork
• Create HR presentations for meetings 
• Manage employee recognition program and tracking
• Provide ongoing support to employees by answering questions and clarifying policies and procedures.
• Perform additional HR-related duties and projects assigned to support the department and organization.
• Proactively manage assigned projects including projects related to recruitment, learning and development, shared service center, and other HR areas as assigned
• Performs other related duties as assigned.
• Travel up to 15%, as needed. 

Requirements

KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High Language Skills -  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Intermediate Math Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Intermediate Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Values and Ethics - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations, and personnel information systems.
• Computer Skills - Microsoft Office, HRIS

EDUCATION and/or EXPERIENCE 
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred or experience equivalent (1-3 years’ experience in an HR support or administrative role) 
• Strong knowledge of HR processes, practices, and employment regulations.
• Exceptional organizational and time-management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills, with a professional and approachable demeanor.
• Advanced/Expert-level experience with Microsoft Office Suite and experience with HRIS or other HR-related systems (UltiPro (UKG Pro) and SuccessFactors).
• Demonstrated ability to handle confidential information with discretion and integrity.
• SHRM or PHR certification, desired

Competencies

• Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Decision Quality - Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
• Functional/Technical Competency - Has the functional and technical knowledge and skills to do the job at a high level of performance.
• Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
• Technical Learning - Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge – like internet technology.
• Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
• Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Comfort Around Higher Management - Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by speaking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.
• Presentation Skills - Is effective in a variety of formal presentation settings (one-on-one, small and large groups, with peers, direct reports, and bosses); is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group processes during the presentation; can change tactics midstream when something isn’t working. 
• Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
• Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.

What we offer you

• Free On-site Health Clinic

• Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
• Free life insurance
• 401k match up to 4%
• Paid time off and 11 holidays.