Operations Manager

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

As the Franke Home Solutions division, we are the world’s leading provider of smart systems for domestic kitchens. Drawing on a long history of reliability and expertise, we help our partners enhance their businesses and provide outstanding kitchen and cooking experiences to our consumers by offering complete solutions for food preparation and cooking.

About the job

We are seeking a hands-on, results-driven Operations Manager to lead our day-to-day operations in a fast-paced manufacturing and distribution environment. This role is responsible for driving operational efficiency across production, materials management, inventory control, and shipping/receiving—while ensuring the highest standards of safety, quality, and performance.

This is a highly visible leadership role that requires a balance of strategic thinking and on-the-floor execution. The ideal candidate will bring proven experience in LEAN 5S practices, risk assessments, safety observations, and safety maturity evaluations, with a strong track record of building and sustaining a culture of safety and continuous improvement.

You’ll lead and develop teams, optimize workflows, and partner cross-functionally to meet customer expectations and business objectives. A strong analytical mindset is critical, along with advanced-level proficiency in Excel and PowerPoint to interpret data, communicate insights, and drive decision-making at all levels of the organization.

If you’re passionate about operational excellence, safety leadership, and developing high-performing teams, this is an opportunity to make a meaningful impact.

Essential Duties and Responsibilities

• Manage the efficient use of plant assets, materials, tools, and equipment within budget.
• Plan and coordinate workflow to meet production objectives on time, within cost targets, and to required quality standards.
• Collaborate across departments to meet customer needs and expectations.
• Lead, mentor, and develop employees to achieve performance goals while ensuring compliance with safety and quality protocols.
• Establish and enforce standards, policies, and procedures aligned with corporate objectives, including safety and quality practices.
• Monitor productivity, quality, and operational performance metrics; implement corrective actions when necessary.
• Contribute to long-term operational planning and continuous improvement initiatives.
• Maintain a clean, safe, and organized workplace using LEAN 5S practices.
• Oversee production processes, documentation, and implementation to maintain high-quality output and operational consistency.
• Ensure all employees follow established health, safety, and quality policies; conduct safety audits and quality checks regularly.
• Partner with Human Resources on recruitment, training, performance management, and employee relations.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 5 years in a production or operations environment.
• Proven experience in LEAN 5S practices, risk assessments, safety observations, and safety maturity evaluations.
• Proven experience leading and developing a team.
• Advanced-level proficiency in Excel and PowerPoint.
• Preferred: Forklift Certification, First Aid/CPR training, Bilingual

Knowledge, Skills, and Abilities

• Operations Leadership: Optimize production workflow, resource allocation, and team performance.
• Safety & Compliance: Enforce health and safety regulations; conduct audits and corrective actions.
• Quality Management: Oversee quality standards and continuous improvement initiatives.
• Process Improvement & Lean Practices: Apply LEAN 5S methods; enhance efficiency and reduce waste.
• People Management: Coach, mentor, and develop staff while fostering accountability.
• Customer Focus: Ensure operations meet customer needs and expectations.
• Analytical & Problem-Solving: Interpret data and implement operational solutions.
• Technical & Production Knowledge: Manage materials, processes, and equipment effectively.
• Communication & Digital Skills: Clearly convey instructions and use Microsoft Office and production software.