Operations Team Lead

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Coffee Systems division is a leading global provider of state-of-the-art solutions for professional coffee making. Together with our trade partners, we are committed to delivering premium best-in-class in-cup-quality, consistency and beverage variety, as well as ensuring an outstanding customer experience through constant innovation.

About the job

Franke Coffee Systems is looking for an Operations Team Lead to support day-to-day warehouse operations across Shipping, Receiving, and Bench Testing. This role is key in keeping workflows on track, supporting team members, and driving efficiency, quality, and safety across the operation.

If you enjoy leading from the floor, making a real impact, and being part of a team that sets the standard, we’d love to connect. 

Essential Duties and Responsibilities

• Support oversight of warehouse operations, ensuring alignment with company policies, safety standards, and performance targets.
• Provide day-to-day direction and support to Material Handlers and Material Handler II employees, helping prioritize work and address issues.
• Partner with cross-functional teams to resolve operational challenges and meet customer and production requirements.
• Execute operational plans and support continuous improvement initiatives to improve efficiency and quality.
• Monitor daily schedules and workflow to maintain service levels across all functional areas.
• Maintain inventory accuracy through cycle counts and proper transaction handling.
• Ensure materials, equipment, and tools are available to support uninterrupted workflow.
• Train and onboard employees in designated areas, reinforcing standard work and expectations.
• Promote and uphold safety standards; address and escalate non-compliance as needed.
• Conduct regular audits to ensure adherence to Lean and 5S practices.
• Step in to perform Material Handler and Material Handler II responsibilities as business needs require. 

Requirements

• High School diploma or GED required. Associate's degree preferred.
• Minimum of 2–3 years of experience in Warehouse/Production operations.
• Previous supervisory or team lead experience preferred.
• Bi-lingual not required but a plus.

Knowledge, Skills, and Abilities

• Warehouse Operations Knowledge: Solid understanding of shipping, receiving, inventory control, and safety/5S standards.
• Team Leadership: Ability to direct daily work, support team members, and reinforce accountability.
• Communication & Coordination: Works effectively across teams to resolve issues and keep operations on track.
• Problem Solving: Addresses day-to-day operational challenges with sound judgment and timely decisions.
• Process Improvement Mindset: Recognizes inefficiencies and supports practical improvements.
• Technical Proficiency: Comfortable with warehouse systems and basic Microsoft Office tools.