Collaboration & Communication Apprentice (Unpaid Student Internship)

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

About the job

The Collaboration & Communication Apprentice position is based in European Shared Services Center as part of the IT team and supports activities related to collaboration platforms, data management, and internal communication within the organization.

The role is intended for a student completing mandatory university apprenticeship hours and provides exposure to a global IT environment. The apprentice will support various initiatives related to collaboration, information organization, and communication, while learning how digital tools, processes, and platforms are used to support end users and internal stakeholders, in line with the Franke Platform Services strategy.

Your tasks

• Supporting day-to-day activities related to collaboration and communication platforms, assistance with content organization, maintenance and quality of information
• Supporting preparation and updates of user-facing communication and informational materials, assistance with documentation, guidelines and knowledge-sharing materials
• Supporting data management and information structuring activities (e.g. consistency, clarity, usability)
• Learning and following internal processes, standards, and governance rules
• Participating in projects and initiatives related to collaboration, communication, or internal digital workplace topics
• Assisting in analyzing and documenting changes related to the digital workplace tools and solutions
• Performing other tasks assigned by the direct supervisor within the scope of apprenticeship and learning objectives

Requirements

• Student status with a requirement to complete mandatory university apprenticeship hours is appreciated but not mandatory
• Very good command of English (written and spoken)
• General familiarity with digital workplace tools (e.g. collaboration or communication platforms) is an advantage
• Experience with Microsoft 365 from work, studies, or personal use is appreciated but not mandatory
• Ability to work with structured information and documentation, analytical mindset and process-oriented way of thinking, high attention to detail and quality of work
• Willingness to learn, adapt, and support changing priorities, good organizational and communication skills
• Ability to work in an international and cross-functional environment

What we offer you

• Flexible apprenticeship scope aligned with university requirements
• Exposure to collaboration, communication, and data-related topics in a global organization
• Learning-by-doing under the guidance of an experienced specialist
• Opportunity to develop analytical, organizational, and communication skills
• Supportive and structured environment focused on growth and learning

Contact details