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Sales Back Office Specialist with German

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Date: Jun 17, 2022

Location: Warsaw, PL

Company: franke

In this role, you will have the opportunity to:


  • Develop within the Sales Back Office and learn practical skills of After Sales processes 
  • Work in professional and dynamic team 
  • Initiate improvements and support Franke automation projects 
  • Work together with the local Franke departments in Europe 
  • Participate in practical trainings organized by your colleagues or on LinkedIn platform 
  • Enjoy your work  
  • Keep the balance between your work and private life.

We will count on you in:


  • Verification sales orders in Fax2Edi 
  • Enter and manage the sales orders in system SAP (standard email orders, special orders) 
  • Manage product returns and claims 
  • Respond to routine customer inquiries concerning orders
  • Taking part in testing new solutions and process improvement.  
  • Allocation of non-complete orders & customer requests to respective departments of the company 
  • Creating and updating appropriate process documentation 

You’re the perfect match, if you have:


  • Experience in customer service or in the area of sales 
  • Experience in work with SAP/SD module – an additional advantage 
  • Experience in transitions – an additional advantage 
  • Strong attention to detail and accuracy 
  • Ability to learn quickly and pick up new skills  
  • Self-management 
  • Customer orientation 
  • English min. B1 level
  • German min B2 level 

Who you are…


  • Team Player –Teamwork makes wonderful things happen! 
  • Enterprising –Innovation is the key. We encourage you to share your ideas!  
  • Accountable –We deliver what we promise and make it wonderful.  
  • Focus on self-improvement – You push yourself and others to give their best and make it wonderful! 

In return, we offer you:


  • Employment in an international organization who is a world leader in Home Solutions sector and has a stable market position, 
  • A chance for professional development, 
  • Work in an international environment where English is the main language of communication, 
  • Office location – quick and convenient public transport, near to the Blue City shopping Center, 
  • Flexible working time and home office options, 
  • Competitive salary and social benefits such as: 
    • Private medical care - Medicover 
    • Benefit platform
    • Life insurance 
    • Discount for Franke products 
    • E-learning platform 
    • Great coffee in the office made on Franke machine :) 
    • Satisfaction from your daily duties 


About Franke

Franke is a world leading provider of products and solutions for residential kitchens, professional foodservice and coffee preparation established in 40 countries. At Franke, we want to make everything we do wonderful - from what we manufacture and design, to the way we deal with our partners, customers and each other. 

Additional information can be found at:


Important information to all Search Companies and Recruitment Consultants
Franke Group does not accept unsolicited assistance from search companies for employment opportunities. All CVs / resumes submitted by search companies to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.