Resupply Coordinator (f/m/d)

Imagine stepping into a company that doesn’t just equip kitchens but sets global standards – in innovation, quality, and service. Welcome to Franke, a global player with heart, mind, and vision. More than 8,000 people across five continents work together to rethink the world of cooking, serving, and enjoying.

In our Franke Foodservice Systems division, everything revolves around customized solutions for the foodservice industry. We help the world’s largest restaurant chains make their kitchens more efficient, modern, and sustainable. And this is where you come in.

As an Resupply Coordinator (f/m/d), you will manage the entire order processing for your assigned markets – always keeping an eye on the details that matter most to each customer. You know the requirements, understand the processes, and make sure everything runs smoothly.

Whether by phone or email – you advise our customers professionally and in a friendly manner. You’re not just a contact person but also a connector: You coordinate with other departments such as Supply Chain, Product Management, and Accounting to ensure all gears mesh perfectly.

You also handle web orders – processing, tracking, and ensuring everything is completed accurately and on time. When it comes to equipment deliveries, you organize and coordinate the processes so that our products arrive exactly where they are needed.

And if something doesn’t go as planned? You’re there: In claims management, you find solutions, clarify issues, and make sure our customers feel well taken care of – even in challenging situations.

You speak German and English fluently; additional languages are a plus – enabling you to navigate confidently in our international environment and communicate professionally with customers and colleagues worldwide.

Your background is commercial, but you also have solid technical understanding. You grasp what matters and can explain complex connections clearly. You’re customer-oriented and thrive when things get lively. You feel at home in an international setting, think solution-oriented, and always aim to provide the best possible service.

Structuring, coordinating, and setting priorities? That’s second nature to you. You work independently and take responsibility, but you also enjoy contributing to the team and supporting others. And even when things get hectic: You communicate clearly and reliably while remaining friendly and professional – exactly what our customers and your team appreciate about you.